Field Service Technician
Under direct supervision of the Service Manager, performs new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM GROUP equipment at the customer site. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship.
Maintenance and Reliability Specialist
Under direct supervision of the Head of Proactive Services and Analytics, performs preventive maintenance of BLM GROUP equipment at the customer sites. Completes necessary procedures as outlined in customer’s maintenance contracts and fulfills related duties. Provides support and recommendations to programmers and operators. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship.
Field Technical Trainer Applications Specialist
Under minimal supervision of the Training Development and Laser Applications Support Manager, the Field Technical Trainer and Applications Specialist, conducts internal and/or external training courses for both customers, or BLM GROUP personnel, and provides direct support to the Laser Applications Support team.
Field Service Engineer
With the goal of reinforcing the Technical Service Department, we are looking for a dynamic resource with significant technical background (in electrotechnical, electrical, electronic, or mechatronic fields), able to manage customer relations, both in Italy and abroad.
Technical Support on desk
With the goal of improving customer satisfaction regarding BLMGROUP products, we are looking for a resource with technical background and good communication skills who will be responsible for providing remote support to customers and service technicians.
Sales Representative North East Area (Monterrey- Mexico)
With the goal of reinforcing the Group's global presence, we are looking for a resource with a technical background, good interpersonal skills and at least three years of previous experience. The desired candidate will be dedicated to the sale of our products and services to customers, and in particular will be in charge of the following territories: Nuevo Leon and Tamaulipas.
Sales Representative North Area (Chihuahua - Mexico)
With the goal of reinforcing the Group's global presence, we are looking for a resource with a technical background, good interpersonal skills and at least three years of previous experience. The desired candidate will be dedicated to the sale of our products and services to customers, and in particular will be in charge of the following territories: Chihuahua, Sonora, Sinaloa, Durango and lower California.
Sheet Metal Product Sales Manager (Global)
With the goal of increasing our sales for the product line focused on sheet metal working, we are looking for a figure with a technical background and previous experience in selling industrial machinery.
The resource will be the specialised front-line contact between the company and the customers, with whom it will establish solid relations, also through frequent visits.
Sales Engineer
With the goal of improving the management and care of the relationship with the customer, we are looking for a figure with a technical educational background. A good commercial aptitude for sales of investment goods and knowledge of foreign languages are also required.
Software Technical Support Engineer
With the aim of reinforcing customer service, and in particular remote technical support, we are looking for a new resource with a technical background in computer science and/or mechanics who is eager to deepen their knowledge of solving technological problems.
Bender Installation Technician
Under direct supervision of the Project Management Office (PMO) Manager, the Bender Applications Technician executes bender project requirements, maintains bender department organization, and bender machine inventory. Participates and assists in the development and execution of a standardized bender training program and conducts preventative maintenance on Solution Center machinery when necessary.