Field Service Technician
Under direct supervision of the Service Manager, performs new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM GROUP equipment at the customer site. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship.
Laser Optics Specialist
The Laser Optics Specialist is responsible for operation, maintenance, testing, and alignment of laser and optical systems, collecting and analyzing data concerning laser optics, tracking shipments and returns of optics components, repair and diagnosis of optic components in the field, assist Field Service Technicians in troubleshooting, diagnosis, and repair of optics components.
Applications Specialist
The Applications Specialist is responsible for the development of customer applications, mounting and verification of tooling, performing acceptance testing, providing customer support on new/existing applications, assisting in machine configuration suggestions, and providing customer training.
Proactive Services Administrative Assistant
The Proactive Services Administrative Assistant will provide timely assistance for the Preventative Maintenance team by preparing contract proposals (software, PMC, Teleservice) and processing orders from customers to BLM GROUP USA or ITALY and software suppliers as needed.






