Join our team.
Be the next one.
Working at BLM GROUP.
Working at BLM GROUP allows you to deepen your knowledge in various areas: design, production, customer management, and functional support areas.
We have over 700 people working in more than 13 countries. This means exceptional global opportunities.
Find out about our departments:
Do you have creativity, initiative, ability to relate effectively with others, and passion in finding the most suitable technological solution for the context you are facing? Then you're the right person for our sales network.
Can your diagnostic skills and patience solve complicated and tense situations? Are you digitally savvy and recognize the world is entering an era in which reading data is often the most effective way to find the solution? Then you are the person we are looking for.
Unlock your full potential by joining us.
Main activities and responsibilities:
-Technical assistance over the phone
- On-site technical assistance
- Spare parts management
- Sales person
- Product Manager
- Technical sales support
- Administrative support services
- Marketing & Communication
Customer Service Specialist
Under supervision of the Business Administrator, serve as the first point of contact for customers requiring technical support. The Customer Service Specialist creates and assigns service tickets to the appropriate departments, monitors service ticket statuses and follows up with technicians to ensure issues are resolved in a timely manner.
Field Maintenance Technician
Under direct supervision of the Maintenance and Reliability Supervisor, performs preventive maintenance of BLM equipment at the customer sites. Completes necessary procedures as outlined in customer’s maintenance contracts and fulfills related duties. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship.
Field Service Technician
Under direct supervision of the Service Manager, performs new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM equipment at the customer site. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship.
Technical Trainer Application Specialist
Under minimal supervision of the Training Development and Laser Applications Support Manager, the Technical Trainer and Applications Specialist, conducts internal and/or external training courses for both customers, or BLM Group personnel, and provides direct support to the Laser Applications Support team.
Enriching skills and experience is not only an opportunity for you, but also for us. There is always a need to fill new professional roles and vacancies.
Here are some of the more traditional career paths: