Essential Functions

The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.

• Works to learn minor technical issues.
• Installs Machines at BLM GROUP USA and customer facilities.
• Installs and removes machine components as required per the BLM GROUP USA sales order.
• At times will assist installing and programming bender tooling required to perform the customer applications. This includes bending tubes to fit gages or meet prints specific to customer applications.
• Conducts customer training on the proper use and function of the BLM GROUP CNC Tube Bender.
• Works to learn the internal procedures of BLM GROUP USA to assist in performing the required job functions to successfully complete a BLM GROUP USA tube bender project.
• Works to help maintain the Non-Conformance system used to track bender project performance.
• Works to learn and improve the quality system at BLM GROUP USA.
• Maintains a positive rapport and business relationship with internal and external customers by providing outstanding customer service.
  
  
• Travel to Italy 1-2 times per year to have continual training in software and hardware of BLM GROUP products. 
• Other duties as assigned by management.

Qualifications

• Associates Degree in a Technical field. Prior experience or equivalent military training may be substituted for a degree.
• Previous experience with tube benders, CNC, or similar machines preferred. 

Licensing/Certifications

Valid Driver’s License with no more than two (2) points on a driving record within a three (3) year period

Knowledge, Skills, and other Abilities

• Thorough understanding of bending tool designs and how they apply to specific machine and part applications.
• Thorough knowledge and understanding of statistical evaluations.
• Thorough knowledge and understanding of robotic cell integration.
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook).
• Able to effectively use the internet.
• Highly organized.
• Excellent verbal and written communication skills.
• Must be able to work effectively with minimal supervision.
• Must have excellent time management skills.
• Able to effectively work with all levels of team members and all types of customer personalities.
• Fluent in Italian (preferred).

Equipment, Machinery, Tools, and Vehicles Used

• General office equipment, including, computers, printers, fax machines and telephones

Physical Demands 

The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

While performing the duties of this job, the employee is regularly required to use hands to manipulate (type), stand; talk and hear; walk; sit, and lift or move up to fifty (50) to seventy (70) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus.

Mental Demands

While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information, and documents. Analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

The incumbent works primarily in a manufacturing facility where the noise level may be moderate to loud. May occasionally work in an office environment.

The position requires up to 60% travel. Travel may be both domestic and international as required by management.

Reporting Relationships

This position reports to the Project Management Office Manager

Supervisory Responsibility

None